Customer expectations and behaviors have changed and hotel guests increasingly see their mobile devices as the key to making their entire stay more convenient. According to a Hotels.com study, many people would prefer to check in on their mobile device rather than wait in line at the front desk.
A mobile PMS can facilitate a self-service model for guests that prefer digital interaction such as check in and check out, ordering room service, paying for accommodations and service etc
In this webinar learn how a Mobile PMS allows hoteliers:
- The flexibility to efficiently run services and operations of their hotel remotely
- Freedom to move around the hotel servicing guests directly resulting in more face-time and enhancing their overall guest experience
- To access data easily using any device at any time, anywhere, allowing staff to respond more quickly and efficiently to serve guests.