For a long time hotels did not just underutilize data, but were intimidated by it – the amount of it, and where and how to even begin analyzing and using it. When used effectively, data can provide hoteliers with the opportunity to improve customer interactions and increase their revenue.
In this webinar, learn how to use actual intelligence to expand your hotel's revenue potential with data, action, and impact. Thought leaders from StayNTouch, CENDYN and Kalibri Labs discuss how to:
- Establish an Optimal Business Mix to increase net revenue allowing for more money to reinvest into your property
- Leverage guest data to push more relevant upsell and upgrades and increase ancillary revenue
- Centralize your guest data to deploy personalized marketing and service across the travel journey